Shipping & Returns Policy
Shipping
All orders are dispatched via Royal Mail Guaranteed Next Day Delivery, unless otherwise advised. This premium service ensures fast, reliable delivery for your research needs.
• Signature Required: Guaranteed Next Day Delivery requires a valid signature upon receipt.
• Tracking: A tracking number will be issued upon successful dispatch, allowing you to monitor your shipment in real time.
• Dispatch Times: Orders placed before our daily cut-off will be processed same-day. Orders placed after the cut-off may be dispatched the following business day.
If you require alternative shipping arrangements, please contact us prior to placing your order.
Shipping Notice: We currently ship only within the United Kingdom, including Northern Ireland.
No Returns Policy
Biochem Peptides supplies sterile research-grade materials intended strictly for laboratory use and scientific investigation. Due to the sensitive nature of these products, we do not accept returns under any circumstances.
This policy is in place to uphold the highest standards of:
• Product Integrity: Once dispatched, items cannot be re-entered into inventory or redistributed, ensuring all clients receive uncompromised materials.
• Safety & Compliance: Our products are handled under strict protocols. Accepting returns would violate contamination controls and regulatory safeguards.
• Traceability: Each batch is tracked from formulation to dispatch. Allowing returns would disrupt our chain-of-custody and invalidate quality assurance measures.
• Regulatory Alignment: As a supplier of research-only compounds, we adhere to guidelines that prohibit resale or redistribution of returned goods.
All sales are final.
We encourage clients to review product specifications, dosing protocols, and intended use before placing an order. If you have questions about formulation, compatibility, or operational logistics, our team is available to assist prior to purchase.
For order support, dispatch confirmation, or documentation requests, please contact us via the Contact Us page.